Shipping policy

Shipping Policy

Last updated: October 6, 2026

At Best Day Ever Kids (BDEK), we work to process and ship orders as quickly as possible. The following information explains our shipping practices and what to expect after placing an order.

Where We Ship From

All orders are shipped from our location in California.

Processing Time

In-stock orders generally ship within 1–2 business days after your order is placed, excluding weekends and holidays.

During particularly busy periods, new releases, sales, or holidays, processing may occasionally take longer.

Preorder and backorder items follow the estimated shipping timeframe provided on the applicable product page.

Preorders and Backorders

Certain sold-out, upcoming, or in-production products may be available for preorder or backorder.

The product page will provide an estimated shipping or availability timeframe when an item is offered for preorder or backorder.

Preorder and backorder dates are estimates rather than guaranteed delivery dates. Production, freight, customs, carrier, weather, and other circumstances outside our control can occasionally affect these estimates.

If we cannot ship within the estimated timeframe, we will notify you of the delay within the time required by applicable law and provide a revised shipping date when available. You will have the option to cancel the affected unshipped item and receive a full refund.

Orders containing both in-stock and preorder/backorder merchandise may be shipped separately at no additional shipping charge when we choose to split the shipment.

Shipping Methods

We offer standard and expedited shipping options when available. Available shipping methods and estimated delivery times are displayed at checkout.

Selecting expedited shipping affects the carrier's transit time and does not necessarily shorten our order-processing time.

Shipping Costs

U.S. orders of $100 or more qualify for free standard shipping.

International orders of $200 or more qualify for free standard shipping.

For orders below these thresholds, shipping charges are calculated at checkout based on your order and the shipping method selected.

Delivery Times

Standard shipping generally arrives within 3–5 business days after the carrier receives your package.

Expedited options may be available at checkout for faster delivery.

Carrier transit and delivery dates are estimates and are not guaranteed by BDEK. Delivery may be affected by carrier delays, weather, holidays, peak shipping periods, or other circumstances outside our control.

Order Tracking

Once your order is prepared for shipment, you will receive a shipping confirmation email with tracking information when tracking is available.

Tracking information may be generated as soon as your shipping label is created. It can take time for the carrier to scan the package, so tracking may not update immediately after you receive your shipping confirmation.

Shipping Addresses

Please carefully review your shipping address before submitting your order.

Once an order has shipped, we generally cannot redirect the package.

BDEK is not responsible for delays, losses, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, please contact us so we can help determine the available options.

Delayed, Lost, or Missing Packages

Once a package is in transit, delivery is handled by the shipping carrier and delays can occasionally occur outside our control.

If your package is significantly delayed, appears to be lost, or is marked as delivered but cannot be located, please first check your tracking information and contact the shipping carrier for additional delivery details.

You may also contact us at info@bestdayeverkids.com. We will make reasonable efforts to assist you with the carrier's investigation or claims process and work with you toward an appropriate resolution.

International Shipping

International customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless checkout specifically states that those charges are included.

Customs processing may also cause delivery delays that are outside BDEK's control.

Contact Us

If you have questions about shipping or an order, please contact:

Best Day Ever Clothing LLC
d/b/a Best Day Ever Kids (BDEK)
5321 Topanga Canyon Boulevard
Woodland Hills, CA 91364
United States

Email: info@bestdayeverkids.com