Terms of Service

Last updated: October 6, 2026

These Terms of Service (“Terms”) are an agreement between you and Best Day Ever Clothing LLC, doing business as Best Day Ever Kids (“BDEK,” “we,” “us,” or “our”). They govern your use of bestdayeverkids.com and purchases you make from us online (collectively, the “Services”). Our online store is powered by Shopify.

By accessing or using the Services or placing an order with us, you agree to these Terms.

Who Can Use Our Services

Our website and Services are intended for a general audience and are not directed to children under 13. If you are under the age of majority where you live, you should use the Services and make purchases only with the involvement or permission of a parent or legal guardian.

Other Policies That Apply

These Terms include the shipping, preorder, return, exchange, and refund terms described below.

Our Privacy Policy explains how we collect, use, and disclose personal information, and our Accessibility Statement explains our efforts to make our website accessible.

If these Terms conflict with our Privacy Policy regarding the collection, use, or disclosure of personal information, the Privacy Policy controls.

Orders

When you place an order, you are making an offer to purchase the products in your order. We accept your order when it ships.

Before shipment, we may refuse, limit, or cancel an order for legitimate reasons, including product unavailability, inventory errors, pricing or product-description errors, suspected fraud, payment issues, or orders that appear to be intended for unauthorized resale.

If we cancel an order after you have been charged, we will refund the applicable amount to your original payment method.

You are responsible for providing accurate and complete contact, billing, and shipping information. Please review your shipping address carefully before submitting your order. We are not responsible for delays, losses, or additional costs resulting from an incorrect or incomplete address provided by the customer.

Prices and Payment

Prices displayed on our website are in U.S. dollars unless otherwise indicated and may change at any time before an order is placed.

Applicable taxes and shipping charges will be displayed at checkout.

If we discover a material pricing error after you place an order, we may contact you to give you the option to purchase the item at the correct price or cancel the affected item or order for a full refund.

Payments are processed through Shopify and/or our payment partners, which may include Shopify Payments, Shop Pay, PayPal, Afterpay, and Klarna.

If you use a buy-now-pay-later or installment service such as Afterpay or Klarna, your financing or payment arrangement is between you and that provider and is also subject to the provider’s terms.

Promotions, Discount Codes, and Gift Cards

Promotions and discount codes may be subject to additional terms stated with the applicable offer.

Unless otherwise stated, discount codes cannot be combined, have no cash value, cannot be applied retroactively to previous purchases, and may be limited to eligible products, customers, or time periods.

Gift cards may be used for eligible purchases on bestdayeverkids.com. Gift cards cannot be redeemed for cash except where required by law and do not expire.

Product Information

We make reasonable efforts to describe and photograph our products accurately.

However, colors may appear differently depending on your screen, device, lighting, and display settings. Prints, washes, dye lots, textures, placement, and other characteristics may also vary slightly from one garment to another.

Many BDEK garments are intentionally designed with relaxed, oversized, drop-crotch, or other distinctive fits. Please review the product description and available sizing information before ordering.

Product availability is not guaranteed. We may change or discontinue products, colors, fabrics, sizes, or styles at any time.

Preorders and Backorders

Certain sold-out, upcoming, or in-production products may be available for preorder or backorder.

When an item is offered for preorder or backorder, the product page will provide an estimated shipping or availability timeframe.

Preorder and backorder dates are estimates rather than guaranteed delivery dates. Production, freight, customs, carrier, weather, and other circumstances outside our control can occasionally affect these estimates.

If we cannot ship within the estimated timeframe, we will notify you of the delay within the time required by applicable law and provide a revised shipping date when available. You will have the option to cancel the affected unshipped item and receive a full refund. If an additional delay occurs, we will provide any further notice, cancellation option, or refund required by applicable law.

Orders containing both in-stock and preorder/backorder merchandise may be shipped separately at no additional shipping charge when we choose to split the shipment.

Shipping

Where we ship from. Orders are shipped from California.

Processing time. In-stock orders generally ship within 1–2 business days. Weekends and holidays are not business days. Preorder and backorder merchandise follows the estimated timeframe disclosed with the product.

Shipping charges. U.S. orders of $100 or more qualify for free standard shipping. International orders of $200 or more qualify for free standard shipping. For orders below these thresholds, available shipping methods and charges are displayed at checkout.

Delivery estimates. Carrier transit and delivery dates are estimates and are not guaranteed by BDEK. Delivery may be affected by carrier delays, weather, holidays, peak shipping periods, natural disasters, or other circumstances outside our control.

Tracking. When tracking is available, we will send tracking information after your order is prepared for shipment. Tracking may be generated when the shipping label is created, so it can take time before the carrier’s first scan appears.

International orders. International customers are responsible for applicable customs duties, import taxes, brokerage fees, and other charges imposed by the destination country unless checkout specifically states that those charges are included.

Incorrect addresses. Please verify your shipping address before placing your order. Once a package has shipped, we generally cannot redirect it.

Delayed, lost, or missing packages. If a shipment is significantly delayed, lost, or marked delivered but cannot be located, please contact the carrier using your tracking information and then contact us at info@bestdayeverkids.com. We will make reasonable efforts to assist with the carrier’s investigation or claims process.

Returns, Exchanges, and Refunds

14-Day Return Window

Most eligible merchandise may be returned or exchanged within 14 days of delivery.

Final Sale

Swimwear, items marked sale, and items otherwise identified as Final Sale at the time of purchase are final sale and are not eligible for return or exchange, except where required by law or when an item arrives damaged, defective, or incorrect.

Return Condition

Returned merchandise must be unused, unworn, unwashed, and unaltered, with original tags attached and, where applicable, original packaging.

Items showing signs of wear, washing, damage, odors, stains, alteration, or other use may be refused and returned to you at your expense.

Starting a Return or Exchange

Returns and exchanges should be initiated through our returns portal:

https://bestdayeverclothing.returnscenter.com/

Enter your order information, select the applicable item(s) and reason for the return, and follow the instructions provided.

Please wait for return authorization before sending merchandise back.

Return Shipping

Customers are responsible for return shipping costs unless the return resulted from an error by BDEK or the merchandise arrived damaged or defective.

We recommend using a trackable shipping method. Customers are responsible for return merchandise until it is received by us, and we cannot guarantee reimbursement for return packages that are lost before reaching us.

Exchanges

For an approved exchange, you are responsible for shipping the original merchandise back to us, and we will cover standard shipping of the replacement item within the United States.

Exchanges are subject to availability. If your requested replacement is unavailable, we may issue a refund instead.

Refunds

Approved refunds will be issued to the original payment method after we receive and inspect the returned merchandise.

We generally process approved refunds within 3 business days after inspection, although your bank, credit-card issuer, or payment provider may require additional time to post the refund to your account.

Original shipping charges are nonrefundable unless the return resulted from our error or reimbursement is otherwise required by law.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, contact us promptly at info@bestdayeverkids.com with your order number and photographs of the issue.

When the problem resulted from our error or an eligible product defect, we will work with you to provide an appropriate replacement or refund and cover applicable return shipping.

Nothing in this section limits any rights or remedies available to you under applicable law.

Customer Accounts

BDEK customer accounts use a one-time code sent to your email address for sign-in.

You are responsible for maintaining access to and security of your email account and for activity occurring through your customer account.

We may restrict or close accounts that are used fraudulently, unlawfully, or in violation of these Terms.

Email and Text Marketing

If you choose to subscribe to BDEK marketing emails or text messages, you consent to receive communications about products, new arrivals, restocks, promotions, offers, and other BDEK news.

Marketing consent is not required as a condition of purchase.

You may unsubscribe from marketing emails using the unsubscribe link contained in our emails.

For marketing text messages, message frequency may vary and message and data rates may apply. Reply STOP to opt out or HELP for help, or contact us at info@bestdayeverkids.com.

Wireless carriers are not responsible for delayed or undelivered messages.

Opting out of marketing communications does not prevent us from sending transactional communications related to your orders, account, returns, or other transactions.

Reviews, Photos, Feedback, and Other Submissions

If you submit a product review, photograph, feedback, suggestion, or other content to us, you represent that the content is truthful where applicable, that you have the right to provide it, and that your submission does not violate another person’s intellectual-property, privacy, publicity, or other rights.

If your submission contains an identifiable image of a child, you represent that you are the child’s parent or legal guardian or otherwise have appropriate permission from the child’s parent or legal guardian to provide and authorize use of the image.

By voluntarily submitting content to BDEK for publication or promotional use, you grant us a nonexclusive, worldwide, royalty-free license to use, reproduce, display, publish, share, and reasonably edit that content for length or formatting in connection with BDEK, including on our website, social-media accounts, and marketing communications.

We may identify submitted content using the first name, initials, username, or social-media handle associated with the submission.

We may moderate or remove submissions that contain profanity, harassment, unlawful material, personal information, spam, irrelevant content, intellectual-property violations, or content we reasonably believe is fraudulent or misleading.

Intellectual Property

The Services and their content—including our branding, logos, trademarks, product designs, original prints and artwork, graphics, photographs, videos, text, product descriptions, website design, and other content—are owned by Best Day Ever Clothing LLC or used by us with permission and are protected by applicable intellectual-property laws.

The BDEK™, Best Day Ever Kids, and associated names, logos, and branding may not be used in a manner that suggests affiliation, endorsement, sponsorship, or authorization without our written permission.

You may not reproduce, copy, modify, sell, distribute, exploit, or commercially use our protected content without permission.

You are welcome to share links to our products and publicly available BDEK social-media posts for personal, noncommercial purposes.

Acceptable Use

You may not use our Services to:

• Violate applicable laws or regulations;
• Infringe our rights or the rights of another person;
• Submit fraudulent, false, defamatory, abusive, or unlawful material;
• Introduce malware, viruses, or other harmful code;
• Circumvent or interfere with website or account security;
• Scrape, harvest, or systematically collect information from our Services without authorization;
• Collect personal information about others unlawfully;
• Commit or facilitate fraud; or
• Purchase products for unauthorized commercial resale.

We may limit quantities, refuse orders, restrict accounts, or terminate access to the Services when reasonably necessary to address fraud, abuse, unauthorized resale, security risks, or violations of these Terms.

Retailers interested in carrying BDEK products should purchase through our authorized wholesale channels.

Third-Party Services and Links

Our Services may contain links to or integrations with third-party services, including payment providers, our returns platform, Shopify, Faire, social-media platforms, and other services.

We do not control these third parties, and their own terms and privacy policies govern your use of their services.

We are not responsible for the content, privacy practices, availability, or operation of third-party services except to the extent responsibility cannot be excluded under applicable law.

Privacy

Our collection and processing of personal information is governed by our Privacy Policy.

Please review our Privacy Policy for information about the personal information we collect, how we use and disclose it, cookies and advertising technologies, and privacy rights and choices that may be available to you.

Disclaimer

We make reasonable efforts to provide accurate information and reliable Services.

Except for commitments expressly made in these Terms and warranties or consumer rights that cannot legally be excluded, the website and Services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Nothing in these Terms excludes, restricts, or modifies consumer rights or warranties that cannot legally be excluded, restricted, or modified.

Limitation of Liability

To the fullest extent permitted by applicable law, Best Day Ever Clothing LLC and its owners, employees, affiliates, agents, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from your use of the Services or purchase of our products.

To the fullest extent permitted by law, our aggregate liability arising from a particular order will not exceed the amount you paid to BDEK for that order.

These limitations do not apply to liability that cannot legally be limited or excluded, including where applicable liability for personal injury caused by our negligence.

Indemnification

To the extent permitted by applicable law, if your unlawful conduct or material breach of these Terms causes a third party to make a claim against us, you agree to indemnify and hold Best Day Ever Clothing LLC harmless from reasonable losses, liabilities, and expenses, including reasonable attorneys’ fees, resulting from that claim.

Governing Law and Disputes

If you have a problem with an order or our Services, please contact us first at info@bestdayeverkids.com so that we have an opportunity to resolve it.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Subject to any consumer rights or other applicable laws that provide otherwise, disputes arising from these Terms or the Services that cannot be resolved informally will be brought in an appropriate state or federal court located in Los Angeles County, California.

Nothing in this section prevents a consumer from exercising rights regarding jurisdiction or venue that cannot lawfully be waived.

Severability and Waiver

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed as necessary, and the remaining provisions will remain in effect.

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.

Entire Agreement

These Terms, together with the policies expressly incorporated or referenced in them, constitute the agreement between you and BDEK regarding your use of the Services and supersede prior versions concerning the same subject matter.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, policies, or applicable requirements.

When we make changes, we will post the updated Terms and revise the “Last updated” date above.

Unless otherwise required by law, changes affecting purchases will apply to orders placed after the updated Terms are posted.

Contact Us

Questions about these Terms or your order may be sent to:

Best Day Ever Clothing LLC
d/b/a Best Day Ever Kids (BDEK)
5321 Topanga Canyon Boulevard
Woodland Hills, CA 91364
United States

Email: info@bestdayeverkids.com